FAQ

Some helpful answers to some of the more common questions.
  • What are your opening hours?

    We open 7am-6pm Monday – Friday.

    What do I need to bring to Nursery each day?

    • Warm coat and hat in the winter
    • Wellies (if needed)
    • Sun hat in warmer months
    • Change of clothes
    • Lots of spare underwear if your child is potty training
    • Nappies if your child is only attending their funded hours.
    • Your child’s comforter  (if needed)

    How are the fees paid?

    Invoices for childcare are produced on the 21st of each month (or nearest working day) for the upcoming month. The preferred payment method is at the beginning of each month by BACS or cash. Please see our Payment Policy for further information.

    What happens if I want to take my child on a family holiday?

    Should your child not attend Nursery due to a family holiday or chosen absence, your Nursery fees are payable as normal.

    How do you manage behaviour?

    We work in partnership with the parents for each individual child, we support this with our policies and procedures.

    What happens if my child is sick?

    If your child is sick at home please allow 24 hours from the last bout of sickness/ Diarrhea. If your child is sick at Nursery we will contact you , for this reason contact details need to be kept up to date.

  • Prime areas of learning
    • Communication and Language Development involves giving children opportunities to experiences a rich language environment.
    • Physical Development involves providing opportunities for young children to be active and interactive and develop their co-ordination control and movement.
    • Personal Social Emotional Development involves helping children to develop a positive sense of themselves and others to form positive relationships.
  • Ofsted Awarded 'Outstanding'

    Dinky Ducks Day Care has been awarded Outstanding in all areas!